Shipping & Delivery
Shipping & Delivery
At Lucacci Leather, Our top priority is your satisfaction, so we offer various shipping options to ensure your desired product arrives promptly. We are committed to making your shopping experience as smooth as possible.
Global Shipping Excellence
At Lucacci Leather, we ship our products globally, including UAE, via a third-party courier. We guarantee that your desired leather jackets will be delivered straight to your doorstep, no matter where you are.
Our reliable global shipping network seamlessly delivers our products across borders and continents, bringing us closer to our esteemed customers.
We offer free shipping within the UAE. Delivery fees for orders outside the UAE will be based on the country and location and will be mentioned on the checkout page.
Estimated Delivery Time
Ensuring timely delivery of your purchase is of utmost importance to us.
Delivery within UAE cities takes 2-4 working days. International delivery takes 4-10 working days.
To ensure that your delivery arrives on time, please make sure to provide your complete address and contact information. This will help prevent any potential delays.
Note: Unforeseen circumstances and your location may impact shipping times. Your satisfaction is our top priority, and we will keep you updated throughout the shipping process.
Premium Courier Service
At Lucacci Leather, we are committed to providing our customers with a top-notch courier service. For this reason, all our shipments are exclusively handled by renowned express delivery services such as DHL, FedEx, TNT, and more.
We carefully select the most efficient courier option to ensure your product reaches you quickly and reliably. Rest assured; your leather jackets are in capable hands as we strive to deliver excellence with every order.
Duty and Customs Responsibility
Please note that all orders are shipped on a Delivery Duty Unpaid (DDU) basis. As the buyer, you are responsible for any applicable charges related to customs and duties.
Before purchasing, we recommend contacting your country’s customs office to understand the potential additional costs involved. Ensuring transparency and avoiding surprises, we want to ensure a smooth and informed shopping experience for you.
Custom Orders
We offer personalized leather jackets tailored to your preferences. Delivery times for made-to-measure orders vary based on requirements and design, which our customer support agent will communicate.
Damaged and Defected Items
We are dedicated to providing top-notch, reliable products that meet your expectations. Although it is unlikely that you will receive a damaged or defective item during shipping, we have a hassle-free return and exchange policy in place to help you out.
We will promptly begin exchanging your product for a new one, ensuring you receive a perfect replacement. We aim to give you peace of mind and maintain our commitment to exceptional quality.
Streamlined Order Policies:
Order Confirmation: After receiving your payment, we will promptly email you to confirm your order.
Tracking and Courier Responsibility: Once we ship your order and provide a tracking number, you must liaise with the courier company. If there are any holds or delivery attempts made while you are unavailable, please ensure you directly contact the courier company.
Delivery Address Changes: Once your order is dispatched, we cannot reschedule delivery to a different address. Please contact the courier company directly for any necessary changes or solutions.
By adhering to these policies, we aim to enhance your shopping experience and ensure a smooth and successful delivery process.
Should you have any concerns or queries regarding our shipping policy, please contact us at [email protected].
